RivaLine.com (a website operated by FourQuadratt Kft) is committed to ensuring the privacy of your personal information and this privacy notice is designed to tell you which information we collect about you, how this information may be used, how it is stored and protected.
RivaLine.com limits its requests for information to what is required to ensure accurate service. The information we collect is very basic and is needed to complete a reservation or provide a refund. Examples of user information that may be collected may include your name, address, phone number, e-mail, a description and ID of the item requested to be reserved and the IP address of your computer.
Even if you do not make a purchase on our site, we have the ability to track usage of our web site – including the server from which the site was visited. This information is not used to track information about individuals, but is used on an aggregate level to customize our site, improve the on-line experience and plan advertising and promotions.
There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us though e-mails, letters or phone calls. We use this information to respond to your query and to keep track of your feedback.
RivaLine.com does not sell or otherwise share your personal information with any third parties, including any advertising and/or marketing companies. We do not send out any marketing emails, should you be interested in our news or promotions - you can sign up to follow our Twitter account.
RivaLine.com will share your personal information internally with those staff members who need it to complete your reservation and purchase. We will not disclose your personal information to any third party without your written consent unless required to do so by law.
RivaLine.com keeps your personal information for only as long as required to fulfill the purpose for which it was collected. In some cases, such as credit- or debit-card purchases, we are required by law to keep your personal information for a specified period of time.
RivaLine.com relies on our customers to notify us of any changes in personal information. Should inaccurate information come to our attention, we will investigate and correct the information and, if necessary, advise you of the change. Only those staff members who need your personal information in order to respond to your requests are given access to it. Employees are provided with training and information regarding the proper handling of personal information. All information stored in our computer system is protected from unauthorized access and information that is stored in document form is kept in secure locations to prevent access by unauthorized persons.
In order to make every effort to ensure that your experience at rivaline.com is secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information through the use of Secure Socket Layers (SSLs).
To be sure you're browsing secure pages for transactions, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in your web browser to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://) in the Web site address to indicate that you are in a secure environment.
RivaLine.com is commented to ensuring that we have no personal information about customers that is not absolutely necessary in order to provide them with excellent service. We are also committed to ensuring that information about our customers is accurate and up-to-date.
In order to ensure compliance with these policies, RivaLine.com has appointed a Privacy Officer to oversee all aspects of its privacy policies and practices. If you wish to know what information we currently have about you, or are dissatisfied with Rivaline.com privacy policies or practices, you should send a written request or complaint to the Privacy Officer at the address below.
Rivaline.com Privacy Officer
Pannonia utca 43
1136, Budapest, Hungary
The Privacy Officer will investigate the matter and respond to your request within 30 days.
In the event that you become aware that the information we have about you is incorrect, you should notify the Privacy Officer,
who will ensure the information is updated. In the case of a complaint, the Privacy Officer will take corrective action (if necessary)
and will advise you of the steps taken to correct the problem. If you are still unsatisfied with the actions taken, you may be entitled
to make a written complaint to the appropriate government or legislative body.
Effective Date: November 1, 2015